Terms of service
Ekaris Terms of Service
Welcome to Ekaris, we’re grateful to have you here.
Our goal is simple: to bring you honest, natural products crafted with care. The following terms are meant to create mutual clarity and ensure every experience with us remains smooth, transparent, and fair. By choosing to browse or shop at Ekaris.in, you agree to the terms below.
1. About Ekaris
Ekaris is operated by "Amshine Nutritions Private Limited" (“we,” “our,” or “us”).
Everything we do, from our sourcing to packaging, reflects our commitment to purity, tradition, and quality. The information on this website is provided to help you make informed choices, and we may update details, designs, or product descriptions from time to time to reflect what’s most accurate and current.
2. Our Products
All Ekaris, products are naturally made in small batches, ensuring freshness and authenticity.
Because we never use artificial stabilizers or additives, you may notice slight differences in color, aroma, or texture — this is a mark of genuine, hand‑crafted quality.
We do our best to keep every product available, but sometimes a particular batch may sell out. If that happens, our team will reach out to offer a suitable alternative or arrange a prompt refund.
3. Pricing and Payments
All prices are mentioned in Indian Rupees (INR) and include applicable taxes.
While we work hard to maintain stable prices, they may change based on raw material costs or seasonal variations. Any promotions or offers will be clearly mentioned at checkout.
Orders are confirmed only after successful payment. If there’s any issue with processing or verification, we’ll reach out immediately to help resolve it.
4. Shipping and Delivery
We prepare and dispatch your orders within 1–3 business days. Delivery timelines may vary depending on your location, courier network, and unforeseen circumstances like weather or transport delays.
You’ll always receive tracking details once your order ships — so you can follow its journey right to your doorstep.
Our products are packed securely to ensure they arrive as beautifully as they left our facility.
5. Returns and Replacements
We stand by the quality of everything we make.
If your order arrives damaged, leaked, or incorrect, please reach out to us within 48 hours of delivery, and we’ll do our best to make things right, whether through a replacement or refund.
You can find our detailed policy here, which explains the process step-by-step with complete transparency.
6. Privacy and Data Protection
Your trust means everything to us. Any personal information you share, such as your name, address, or contact details, is used strictly to fulfill your orders and improve your experience with us.
We never sell or share your information with third parties for marketing purposes.
For more, please read our Privacy Policy.
7. Your Responsibilities
We ask that customers provide accurate details during checkout to avoid delivery delays or errors.
By using our website, you agree to use our products and services only for personal, lawful purposes, and to avoid any misuse of our platform.
8. Limitation of Liability
We put our best effort into maintaining the quality, accuracy, and reliability of everything on our website. In the unlikely event of an issue, Ekaris shall not be liable for any incidental or consequential losses arising from product use or website access.
Our responsibility is limited to the total value of your purchase.
9. Governing Law
These Terms are governed by the laws of India, and any disputes will fall under the exclusive jurisdiction of the courts in Greater Noida, UP.
We hope, of course, that any concern can be resolved through warm communication before it ever reaches that point.
10. We’re Here to Help
At Ekaris, we believe that good food and good relationships are both built on trust.
If you ever have a question, a concern, or even a suggestion, our team would love to hear from you.
📧 info@ekaris.in
🌐 www.ekaris.in
☎ 9310901569
